Integrating collecting health experiences from people using Bentley Library’s wellbeing network.
Conclusion
- This is an ongoing project with Healthwatch and the Wellbeing Network.
- Collection of people’s health experiences has been woven into the interactions of the Wellness Network.
- After training was given to volunteers they found people were happy to share their experiences in a relaxed environment.
- Volunteers enjoyed recording the experiences, but gave feedback that improvements could be made to the SHARE form and it could be made more user-friendly.
- On reflection, we have learnt that people want to be listened to and feel like their experiences are important and valid. There is someone who cares enough to want to know, and there is an agency to record it and care about it.
