Contact Healthwatch Doncaster
We’re here to listen, advise and support. Whether you want to share your experience, ask for advice, find a service or just ask a question — our friendly team is always happy to help by phone, email or online.
Quick Contact Details
Four Ways to Get in Touch
Choose whichever way is most comfortable for you. We aim to respond to all enquiries within three working days.
By Telephone
Speak directly to a member of our team, Monday to Friday during office hours. If we’re busy, leave a voicemail and we’ll call you back.
By Email
Write to us at any time — we check emails every working day and aim to reply within three working days.
Online Form
Complete our contact form below and we’ll get back to you within three working days.
Visit (By Appointment)
We are based at Oakwood Surgery, an active GP practice. Appointments are essential — please call or email before visiting. We cannot accept walk-ins.
Online Contact Form
Fill in the form below and we’ll get back to you within three working days.
Get in Touch
Whether you want to share your story, ask for advice or find out more about what we do — we’d love to hear from you.
Looking to visit us in person? Please call 01302 965450 first — visits are by appointment only.
We aim to respond within 3 working days. Your data is handled securely and never shared without your consent.
Our Contact Details
Doncaster, DN4 6BU
Opening Hours
Visits by appointment only. Call ahead before travelling to our office.
Not a General Enquiry?
To share your experience of a health or care service specifically, use our dedicated feedback form instead.
Share Your Experience →Find Us in Doncaster
Our office is at Oakwood Surgery on Masham Road. Please book an appointment before visiting — we operate within an active GP surgery and cannot accept walk-ins.
Appointment only. Healthwatch Doncaster is not a drop-in service. Because we are based inside a busy GP surgery, all face-to-face meetings must be pre-arranged by phone or email. This helps protect patient privacy and keeps the practice running smoothly.
Getting to Oakwood Surgery
We are based at Oakwood Surgery on Masham Road (DN4). On-site parking is available. You must have an appointment before visiting — call us on 01302 965450 or email info@healthwatchdoncaster.org.uk to arrange a time.
Oakwood Surgery (appointment only)
Masham Road
Doncaster
DN4 6BU
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Frequently Asked Questions
Can I visit without an appointment?
No. Visits are by appointment only. We are based inside Oakwood Surgery, an active GP practice, and cannot accept walk-in visitors. Please call 01302 965450 or email info@healthwatchdoncaster.org.uk to arrange a time before travelling.
Is your advice really free?
Yes — completely. Every service Healthwatch Doncaster provides is entirely free of charge for Doncaster residents.
How quickly will you respond?
We aim to respond within three working days. For urgent matters, call 01302 965450 during office hours (Monday–Friday, 9am–4pm).
Will you share my personal details?
No. Your personal information is kept securely and will not be shared with any third party without your explicit consent.
Can you help if I’ve already made a complaint?
Yes. We can support you at any stage of the complaints process. Contact us and we’ll advise you on your options.
Can I contact you anonymously?
Yes. You can share your experience anonymously. We will not be able to follow up with you directly, but your feedback will still inform our work.
We’d Love to Hear From You
Call, email or use our online form anytime. If you’d like to visit us, please book an appointment first — we’re always happy to help.